BT Hub Manager Login
Access BT Hub Manager at 192.168.1.254 or bthomehub.home. Complete login guide with admin password location, configuration steps for BT Smart Hub 2, Smart Hub, and Home Hub models.
What is BT Hub Manager?
BT Hub Manager is the web-based admin interface for BT Smart Hub and Home Hub routers, accessible at 192.168.1.254 or bthomehub.home. The Default admin Password is printed on a label on the back or bottom of your Hub (look for "Admin Password" or serial number). Username is typically admin for older models.
Smart Hub 2
Latest - WiFi 5, Digital Voice
Smart Hub (6)
WiFi 5, Dual Band
Home Hub 5
Type A/B, 5 Antennas
Unique Feature: BT uses 192.168.1.254 as IP (not .1 or .2.1). You can also type bthomehub.home for easier access.
How to Login to BT Hub Manager
Connect to BT Hub Network
Connect your device to BT Hub via WiFi or Ethernet cable. For first-time setup, wired connection recommended. Default WiFi name (SSID) and password are printed on the Hub label (usually "BTHub6-XXXX" or "BTHomeHub-XXXX").
Open Browser & Enter Address
Open any web browser and type one of these addresses:
http://192.168.1.254http://bthomehub.homehttp://homeMost users find bthomehub.home easier to remember than the IP address.
Locate Admin Password
Find your Hub's admin password on the label:
Smart Hub 2 & Smart Hub:
Look on back label for "Admin Password for Hub Manager" - usually 8-12 character code
Home Hub 5/4/3:
Check label on back or bottom for "Admin Password" or serial number (S/N:)
Older Home Hub 1.x/2.0:
Username: admin
Password: admin or Serial Number
Access Hub Manager Dashboard
Successfully logged in! You'll see BT Hub Manager interface. Change WiFi settings, update passwords, manage connected devices, configure parental controls, and adjust advanced network settings.
Security Tip
After first login, change the Default admin Password immediately. Go to Advanced Settings → System → Password to set a new secure password (5-20 characters).
Where to Find BT Hub Admin Password
The admin password location varies by Hub model. Here's where to find it:
BT Smart Hub 2 (Latest)
Back of Hub → White label → "Admin Password for Hub Manager"
Example format: ABC12DE34FGH
BT Smart Hub (Hub 6)
Back label → "Admin Password" section
Usually alphanumeric code printed clearly
Home Hub 5
Bottom/Base of Hub → Settings card → "Admin Password"
On sticker with other network details
Can't Access BT Hub Manager? Troubleshooting
Wrong or Forgotten Admin Password
Password issues? Here's what to do:
Never Changed Password:
Check the Hub label on back/bottom for default "Admin Password"
Changed & Forgotten Password:
- Login to BT Hub Manager (if possible)
- Press and hold WPS button until blue light flashes
- Enter Default Wireless Key from Hub label
- Reset to new password
Last Resort: Factory reset Hub to restore default password from label. This erases all settings.
Factory Reset BT Hub
To reset BT Hub to factory defaults:
- Locate recessed RESET button on back of Hub
- Use pin or paperclip to press and hold RESET
- Hold for 10-15 seconds until lights go out/flash
- Release button when Hub lights indicate reset
- Wait 2-3 minutes for Hub to restart completely
- Login with default password from Hub label
Warning: Factory reset removes ALL custom settings: WiFi name, passwords, port forwarding, parental controls, guest network, and all configurations. You'll need to reconfigure everything.
Internet Explorer 7 Compatibility Issue
Older Home Hubs have known IE7 incompatibility:
- • If using Internet Explorer 7, switch to modern browser
- • Recommended: Chrome, Firefox, Edge (Chromium), Safari
- • Update browser to latest version for best compatibility
- • This issue affects Home Hub 1.x and 2.0 models only
Frequently Asked Questions
What is the Default admin Password for BT Hub?
The Default admin Password is printed on a label on the back or bottom of your BT Hub. Look for "Admin Password for Hub Manager" or "Admin Password". For older Home Hub models (v1.x), default is username admin and password admin or the serial number.
How do I access BT Hub Manager?
Connect to your BT Hub network, open any web browser, and go to 192.168.1.254 or type bthomehub.home in the address bar. Enter the admin password from your Hub label when prompted. You'll then access the BT Hub Manager dashboard.
Why is 192.168.1.254 not working?
Common causes: not connected to BT Hub network, typing https:// instead of http://, browser cache issues, or VPN blocking access. Try bthomehub.home or http://home instead. Clear browser cache, disable VPN, or use incognito mode. Restart Hub if problem persists.
How do I reset my BT Hub admin password?
If you changed and forgot your admin password: (1) Press and hold WPS button on Hub until blue light flashes, (2) Enter Default Wireless Key from Hub label, (3) Set new password. Alternatively, factory reset by holding RESET button for 15 seconds - this restores default password from label but erases all settings.
What is the difference between Smart Hub and Smart Hub 2?
Smart Hub 2 (latest) supports Digital Voice for phone service, has 7 internal antennas vs 6, works with Complete Wi-Fi mesh system, and includes improved Smart Wireless technology. Both support WiFi 5 (802.11ac) dual-band. Smart Hub 2 required for BT Full Fibre with Digital Voice.
Can I access BT Hub Manager from my phone?
Yes! Connect your phone to BT Hub WiFi, open mobile browser (Safari, Chrome, Firefox), and go to 192.168.1.254 or bthomehub.home. The interface is responsive and works on smartphones and tablets. Enter admin password from Hub label to access settings.
How do I change my BT Hub WiFi password?
Login to BT Hub Manager at 192.168.1.254, click "Wireless" or "Advanced Settings", then "Change settings". Enter admin password when prompted. Change "Network Name" (SSID) and "Security password" (WiFi password) as desired. Click "Save" to apply changes. Hub will restart briefly.